Help

We cre­ated the Help sec­tion to an­swer some of your most com­mon ques­tions about our web­site, ser­vices, or­ders, prices and policies. Look down this page to find the an­swers to your ques­tions. We di­vided the ques­tions in­to sev­er­al groups by top­ic to make it easi­er to nav­ig­ate. If you still have ques­tions, please use our Contact form to send us a text mes­sage. If you prefer tra­di­tion­al meth­ods of com­mu­nic­a­tion, feel free to ask ques­tions by phone or mail.

Website and Project

  1. What is the Fine Arts Boutique project?
  2. What is DP Studio Online and its connection to this site?
  3. Who is in the Fine Arts Boutique team?
  4. What kind of products and services do you offer?
  5. What can I find on this website?
  6. How can I get in touch and ask a question?
  7. Is it possible to join your artist community?
  8. Do I need to have an account on this website?
  9. Which items are shown in the gallery?
  10. Which items are shown on the main page?
  11. Are all your products handcrafted?
  12. Can your artists replicate their work?

Purchases and Orders

  1. What are the ready for sale items?
  2. How to purchase a ready for sale item?
  3. How to place an order?
  4. How to customize an order?
  5. Is there a fee for creating a custom design?
  6. Can you craft an item using my own gems?
  7. Can you craft an item using my own materials?
  8. How long does it usually take to craft an item?
  9. What would I receive with my order?

Firearm Engraving

  1. Who can order your firearm engraving services?
  2. Can you engrave a gun according to my own design?
  3. Why there are no posted prices for weaponry engraving?
  4. Can you engrave any metal or are there any exceptions?
  5. What if I am not sure if my firearm can be engraved?
  6. Are you a holder of a Federal Firearm License?
  7. What do I need to know about gun shipping?

Boutique Policies

  1. Who can order from the Fine Arts Boutique?
  2. Do you accept international orders?
  3. What are the accepted methods of payment?
  4. What is your shipping policy?
  5. What is your cancellation and return policy?
  6. What if my item was damaged during the shipping?
  7. Are your products covered by a warranty?
  8. Do you provide repair services?
  9. Do you provide cleaning services?